Shipping & Return Policy

1. Shipping Information

We ship across France and select EU regions. Orders are processed within 1–2 business days and delivered in 3–7 business days depending on location.

2. Shipping Charges

Shipping fees vary based on order size and location. Free shipping may be offered for orders above a set value.

3. Returns

You may return eligible items within 14 days of delivery. Items must be unused and in their original packaging.

4. Return Shipping

Return shipping costs are the responsibility of the customer unless the item received is incorrect or defective.

5. Refunds

After receiving and inspecting the returned item, we will process your refund within 5–7 business days to your original payment method.

6. Non-Returnable Items

Digital downloads, software keys, or used items not in original condition are non-returnable unless faulty.

7. Contact Information

Email: support@homevolt.store
Phone: +33 745 712 652
Address: 16 Rue Bonnat, 31400 Toulouse, France